Privacy Policy
Hawaiian Adventures Kona | Kiholo Inc.
Protecting your private information is our priority. This Statement of Privacy applies to Kiholi Inc., dba. Hawaiian Adventures Kona, a Hawaii Limited Liability Company, and hawaiianadventureskona.com governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Hawaiian Adventures Kona include hawaiianadventureskona.com and Kiholo Inc. By using our website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Hawaiian Adventures Kona may collect personally identifiable information, such as your first and last name, mailing address, e-mail address, and phone number. If you purchase Hawaiian Adventures Kona's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) booking a tour; (b) signing up for special offers from selected third parties; (c) sending us an email message; (d) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Hawaiian Adventures Kona collects and uses your personal information to operate and deliver the services you have requested. Hawaiian Adventures Kona may also use your personally identifiable information to inform you of other products or services available from Hawaiian Adventures Kona and its affiliates.
Sharing Information with Third Parties
Hawaiian Adventures Kona does not sell, rent or lease its customer lists to third parties. Hawaiian Adventures Kona may share data with trusted partners to help support our website and business operations. These third parties include without limitation:
For web hosting services: Squarespace
For web domain services: Squarespace
For analytics: Google Analytics
To send email: Squarespace
For booking and payment processing: FareHarbor and Stripe
All third-party service providers are prohibited from using your personal information except to provide these services to Hawaiian Adventures Kona, and they are required to maintain the confidentiality of your information. We may store your data on servers provided by third parties with whom we have contracted. The storage of your information and provision of information are subject to the applicable terms and policies of the third party.
Hawaiian Adventures Kona may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hawaiian Adventures Kona or the site; (b) protect and defend the rights or property of Hawaiian Adventures Kona; and/or (c) act under exigent circumstances to protect the personal safety of users of Hawaiian Adventures Kona, or the public.
Tracking User Behavior
Hawaiian Adventures Kona may keep track of the websites and pages our users visit within Hawaiian Adventures Kona, in order to determine what Hawaiian Adventures Kona services are the most popular.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Hawaiian Adventures Kona. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Hawaiian Adventures Kona website.
Use of Cookies
The Hawaiian Adventures Kona website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with Hawaiian Adventures Kona services, a cookie helps Hawaiian Adventures Kona to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, e-mail address, and so on. When you return to the same Hawaiian Adventures Kona webpage, the information you previously provided can be retrieved.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Hawaiian Adventures Kona services or websites you visit.
Links
This website contains links to other sites, including without limitation the following service providers: Facebook, Instagram, Google, and Tripadvisor. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
E-mail Communications
From time to time, Hawaiian Adventures Kona may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from Hawaiian Adventures Kona or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Hawaiian Adventures Kona, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
Text Message Communications
Hawaiian Adventures Kona maintains strict privacy policies to protect the personal information of our users obtained for text message communications. This information is never sold, rented, released, or traded to others without prior consent or legal obligation. Any sharing of information with third parties is solely for the purpose of fulfilling the organization's obligations to the user. We guarantee that it will never be shared with third parties for marketing purposes.
Text Message Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Do-Not-Track Notice
Most web browsers and some mobile operating systems include a Do-Not-Track feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Because there is not yet a common understanding of how to interpret the Do-Not-Track signal, the Sites currently do not respond to Do-Not-Track browser signals or mechanisms.
Children Under Thirteen
This website is not intended to be used by children under thirteen years of age. Hawaiian Adventures Kona does not knowingly collect personal information from children under thirteen years of age, with the exception of information provided in passenger liability waivers, which includes first and last name, date of birth, and emergency contact information. Consent from a parent or guardian is required on passenger liability waivers for participants under eighteen years of age. If you are under thirteen, do not use or provide any information to or through this website. If we discover that we have unknowingly collected personal information from a child under thirteen, we will delete that information.
Privacy Rights - California Users
Hawaiian Adventures Kona has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Hawaiian Adventures Kona will not sell personal information in the future belonging to Sites' visitors, users and other consumers. (California Consumer Privacy Act)
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, personal information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this personal information would include a list of the categories of the personal information that was shared and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to the address listed below.
Privacy Rights - International Users
If you are accessing the website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from the United States, please be advised that through your continued use, you will be transferring your personal information into the United States, and you consent to the transfer and processing of your information.
Governing Law
Disputes over privacy issues contained in this Privacy Policy will be governed by the law of the State of Hawaii.
Changes to this Statement
Hawaiian Adventures Kona reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
If you have any questions or comments about your privacy rights, please contact us:
Hawaiian Adventures Kona
247 Kealakehe Pkwy
Kailua-Kona, HI 96740
Email Address: info@hawaiianadventureskona.com
Last updated September 1, 2024